Hiring a carpet cleaner is a bigger decision than you might think. You dont want to hire just anyone off the streets without knowing anything about them or their cleaning methods. Below is some great tips on what to know before hiring a carpet cleaner:
Not all carpet cleaning companies are created equal. While most companies promise quality service for a low price, you may not always get it.
Using the tips below and asking the right questions will help you select a professional carpet cleaning company that will provide the most value for your dollar.
Industry training and certifications
Ask what types of professional training a company’s technicians have received. A professional carpet cleaning company should employ people that hold the Carpet Cleaning Technician certification by the Institute of Inspection, Cleaning, and Restoration Certification.
This is the most common and well-known training school for the cleaning and restoration industry. Other certifications to look for include Upholstery and Fabric Cleaning Technician, Rug Cleaning Technician, Carpet Repair and Reinstallation Technician, and Water Damage Restoration Technician.
Carpet cleaning experience and reviews
Knowledge comes not only with education, but experience. Ask how long a company has been in business and check social media sites, search engines and places like Angie’s List for customer feedback.
Also, ask your friends and neighbors who they have used in the past and their experiences with the company. One or two bad reviews do not necessarily mean you shouldn’t use a company, but many poor reviews should raise a red flag. You can also ask the company for references if the information is not available online.
Carpet cleaning license and insurance
In many cities, small cleaning companies come and go rapidly. Ask the company you call whether they are licensed with the state you live in. You can also check for this online on local government websites. Check the Angie’s List License Check tool to see what licensure a company needs in your area.
A cleaning company should also carry liability or workmans’ compensation insurance related to the services they offer. It is also a good idea to ask whether the company runs background checks on all of their employees. Read the full article What to Know Before Hiring a Carpet Cleaner
So make sure you do your due diligence before hiring someone to come into your home. Do some research on the company and look for some online reviews before making a decision.